Frequently Asked Questions

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At Lewislane Mobile Public Services, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect:

• Name, email, phone number, and address when you contact us or book a service
   
• Documents or forms provided for notary or translation
   
• Payment information (processed securely through third-party platforms)
   
• Website usage data (via analytics tools)
   

2. How We Use Your Information

We use your information to:

• Schedule and complete appointments
   
• Process payments and send receipts
   
• Communicate with you about services
   
• Maintain business records as required by law
   

3. Data Security

We implement appropriate measures to protect your data. Sensitive documents are handled confidentially, and digital records are stored securely.

4. Sharing of Information

We do not sell or share your personal information with third parties unless required by law or necessary to complete a service (e.g., submitting an apostille).

5. HIPAA Compliance

For medical courier services and any health-related documentation, we follow HIPAA guidelines to ensure privacy and confidentiality.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy, please email us at lewislane.mps@gmail.com.